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FAQ
How to register casino account?
Registration on Casino360 won't take more than 30 seconds. In the upper right corner of the site click the "Sign Up" button. Enter your email address, create an account password and select a currency. Please pay attention that after creating the account in a certain currency there will be no possibility to change account currency. Put a checkmark in the box that you agree to the Terms and Conditions of the casino. Click the “Done” button and check your email. Open a confirmation letter and follow the link.
Is it possible to play your games without registration?
Yes. Having chosen the necessary game you can play its demo version (for playmoney) without registration.
Is there a list of forbidden for playing countries?
Players are prohibited from opening accounts and/or depositing any funds if you are or are living in Aruba, Belarus, Bonaire, Curacao, France, Israel, Netherlands, Saba and Sint Eustatius, Saint-Martin, Spain, UK, Ukraine, USA.
At what age gambling is allowed?
Gambling is allowed when you reach 18 years but in some countries this age may vary. The age is determined by the laws of the jurisdiction of players' residing.
What are the documents required for account verification?
You must upload 3 documents prooving: your identity (pasport, driving license or another official document which can replace it), your residense (any official proove of your current place of residense (utility or phone bill, bank statement, etc)), your payment (screenshot or photo of payment method which you use for your account's balance replenishment).
How to recover account password?
Click the “Login” button in the upper right corner of the site and use the “Forgot Password” link. Enter the email address provided during registration and click the "Send Reset Link" button. The letter will be sent to your registration email with further instructions. It usually arrives within a few seconds, but may take longer depending on the email service you use.
How to disable promo mails?
To disable email distribution go to the "Profile" tab. Put the slider "Send Promotions by Email" to off mode. Please note that transactional emails cannot be disabled.
Confirmation letter did not come. What to do?
We advise to check whether you entered the email address correctly during the registration. Also check the SPAM folder in your mailbox. To prevent possible problems with the delivery of service messages, add the email address [email protected] to your contact list. If you do not find the registration letter please contact our Support.
How to block an account?
For a temporary block you need to contact our live-chat or send a request to [email protected] and specify your username and block time. For a permanent block you need to send a request to [email protected] using your casino account email and specify the reason.